Known issues

This page lists known issues for the Evergreen shipment of phones as supplied to users.

Power

Device may damage SIM if SIM is inserted/removed while device is powered on

Problem:

The SIM card may be irreparably damaged if the SIM card is inserted or removed while the phone is powered on.

Description:

The electrical contacts for the Librem 5 and Liberty Phone nano-SIM and microSD tray are not ISO/IEC 7816 compliant. This is due to the type of SIM tray in use. Insertion or removal of the tray while the device is powered on will likely irreparably damage the SIM card. Users should power off the phone before replacing SIM cards.

Board revisions as of approximately mid-2023 include a SMT fuse intended to prevent damage to the SIM card, but this is not a failsafe solution. This issue will be addressed in future hardware revisions.